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Terms & Conditions

Payment Terms
For all Ribs & Dust order’s we require full payment of your invoice so as to process your order. We cannot start work until this has been received. Payment can be made through PayPal, credit card or bank transfer. Goods remain the property of Ribs & Dust until paid for in full. Please email info@ribsanddust.com for any further enquiries.
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One-of-a-Kind
Every Ribs & Dust piece is one-of-a-kind, forged in love and uniquely tailored to your specifications. The individuality of our work assures you of its hand-made character. This also means that each piece we make will differ slightly from featured images. Further, due to this tailored nature and the idiosyncrasies of bespoke jewellery, your payment is non-refundable and we do not offer an exchange. However, customer satisfaction is our ultimate goal and so if you have any further questions, please contact info@ribsanddust.com.
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Stone’s
All of the stone’s that we use in our Ribs & Dust designs are ethically and sustainably sourced. No one stone that we use is the same and consequently we hold a vast range of stones that all vary in size and colour. Please be aware that because of this, pieces of the same design can sometimes vary in price and aesthetic. For bespoke rings, we can send you images of the stones that we hold in stock so that you can choose which one/one’s you want in your piece.  
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Customs & Shipping
International customers are responsible for all custom clearance fees and taxes associated with shipping to their respective countries. Orders shipped to countries outside of Australia may be subject to import taxes, customs duties and fees deemed by that specific country. Ribs & Dust has no control over such custom charges and further we cannot predict what they may be. We recommend that because customs procedures vary widely from country to country, you should contact your local customs office for further information. It should also be noted that custom clearance procedure’s are beyond the control of Ribs & Dust. Consequently, such procedure’s can sometimes eventuate into delays beyond our original delivery schedule.
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