Engraving On Back of Pendant

Please take some time to read through the our terms and conditions. By purchasing a product through our store, you are agreeing to these conditions.

Ribs & Dust pieces are built to last. However, it is important to understand that despite the utmost care being taken, wear and tear is a part of life. 

Your pieces will subtly change over time as they are made of precious, malleable metals and natural stones.

Exposure to elements such as chemical compounds, dirty water, humidity and moisture, make-up and cosmetics can also amplify these subtle changes by causing discolouration or oxidization to your piece.

Whilst we want you to wear your Ribs & Dust jewellery at all times, we recommend that you use your common sense and safely store your piece away during certain activities that may cause undue damage to it.  

Cleaning Tip:  

To clean your Ribs & Dust jewellery, you can either pop into our studio for a quick polish and clean or alternatively you can do it yourself from home. To clean your piece at home you just need to wash it with mild, soapy water and brush it gently with a toothbrush or soft cloth. After washing the piece, rinse it thoroughly with fresh water and dry it with a soft cloth.

RETURN POSTAGE OF IMPRESSION KIT

Please note that return postage of the Impression Kit is included for DOMESTIC orders only.

All INTERNATIONAL orders are charged a flat shipping rate of $150. With Signia orders, this charge covers the cost of your Impression Kit AND also your beautiful finished piece being express posted to you.

For Impression Kit Only Orders, customers are charged a flat of $75. This charge covers the cost of your impression kit being express posted to you.

The cost associated with returning the completed Impression Kit to our studio is to be covered by the customer.

All of our orders are sent via Express Post. Australian orders be received within 3-5 business days. Both Australian and International orders should receive a tracking number. Shipping times for International orders are dependent on the respective country’s custom and postal carrier procedure’s. Delays caused by international custom procedures are beyond our control. If you have any further questions regarding shipping, please send us an email at info@ribsanddust.com.